CustomerLabs + Maropost Integration

Maropost is a multi-channel marketing automation platform that supports email, SMS, and customer journey orchestration. Integrating CustomerLabs with Maropost enables enriched first-party customer data — including behavioral events, user traits, and unified profiles — to be forwarded to Maropost for audience segmentation and targeted campaign delivery.

This integration requires three sets of credentials from Maropost: an Account ID, an API Token, and SFTP credentials for advanced audience sync.

Prerequisites

• An active CustomerLabs account
• An active Maropost account with admin access to Settings and API Keys

Part 1 — Basic Configuration

Enable the Maropost Destination

In CustomerLabs, navigate to Destinations → All Destinations, search for Maropost, and click Enable.

Retrieve the Account ID

In Maropost, navigate to Settings → Account & Billing → Company Information and copy the Account ID.

Enter the Account ID in CustomerLabs

1. Navigate to Destinations → Maropost → Configuration Settings.

2. Paste the Account ID into the designated field.

3. Click Save Changes.

   

Generate an API Key in Maropost

Navigate to Settings → API Keys and click Add Key.

Set API Key Permissions

Enable the following permissions for the key:

• Contacts
• FTP

Click Save to generate the key.

Enter the API Token in CustomerLabs

Copy the Key URL (API Token) generated in the previous step. Then:

1. Navigate to Destinations → Maropost → Configuration Settings.

2. Paste the token under Account Token.

   

3. Click Save Changes.

Part 2 — Advanced Configuration (SFTP)

SFTP access enables CustomerLabs to sync audience lists directly to Maropost’s file transfer endpoint. This is required for bulk audience uploads.

Retrieve SFTP Credentials

In Maropost, navigate to Settings → SFTP Access. Note the following values:

Field	Description
Host	SFTP server hostname
Username	SFTP login username
Password	SFTP login password
Port	SFTP connection port

Configure SFTP in CustomerLabs

1. Navigate to Destinations → Maropost → Advanced Settings.

2. Paste the SFTP credentials into the respective fields.

   

3. Click Save Changes.

Sync Audience Lists

With SFTP configured, audience lists from CustomerLabs can be synced to Maropost for use in campaigns and journeys.

Note

Audience sync via SFTP may take a few minutes to reflect in Maropost depending on list size and server availability.

The Maropost integration is now active. CustomerLabs will forward customer data and audience lists to Maropost, where they can be used for targeted email, SMS, and multi-channel campaign delivery.

Quick Reference

Setting	Value
Account ID Location	Maropost → Settings → Account & Billing → Company Information
API Token Location	Maropost → Settings → API Keys → Key URL
API Permissions Required	Contacts, FTP
SFTP Location	Maropost → Settings → SFTP Access
Where to Enter	CustomerLabs → Destinations → Maropost → Configuration Settings / Advanced Settings