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Connect Destination Platforms with Customerlabs 1PD Ops

A Destination is any platform that CustomerLabs sends data to.

Customerlabs 1PD Ops
Destination Platforms

Once your website tracking and sources are set up in CustomerLabs, the enriched customer data — including events and first-party audience segments — can be sent to any connected destination to power your advertising, analytics, and marketing workflows.

CustomerLabs can send two types of data to destinations:

Real-time behavioral events captured from your website or sources (e.g., page_view, add_to_cart, purchase, lead_submitted) can be forwarded to destinations. This is useful for:

  • Training ad platform algorithms with high-quality first-party signals.
  • Populating analytics dashboards with accurate behavioral data.
  • Triggering marketing automations (e.g., sending a welcome email on sign-up).

First-party audience segments built in CustomerLabs can be synced to destinations as customer lists or custom audiences. This is useful for:

  • Running retargeting and lookalike campaigns on ad platforms.
  • Suppressing converted users from seeing acquisition ads.
  • Personalizing email and SMS campaigns based on user behavior.

To start sending data to a destination:

  1. Navigate to Destinations from the left sidebar in CustomerLabs.
  2. Search for the destination you want to connect under “All Destinations” tab.
    Integrate any platform with customerlabs as destination
  3. Select the destination to connect and Authenticate the destination under “Configuration Settings”. Toggle On “Send data via Server Side” to utilise the server side events in the destination platforms.
    Integrate any platform with customerlabs as destination
    Integrate any platform with customerlabs as destination
  4. Under “Setup Event Workflow”, toggle ON the events you would like to send to the destination and Save.
    Integrate any platform with customerlabs as destination
    Integrate any platform with customerlabs as destination