Sync Audiences to Maropost

CustomerLabs audience lists can be synced to Maropost as email contact lists via the List Sync option. The sync uses SFTP to deliver a CSV of audience contacts to Maropost, which then imports them into the target contact list on a scheduled basis.

Prerequisites

• Maropost destination configured in CustomerLabs with SFTP credentials entered (Destinations → Maropost → Configuration Settings)
• An audience created in CustomerLabs

Part 1 — CustomerLabs Configuration

Configure the Audience Schema

1. Open the target audience and click View Audience.

   

2. Navigate to the Schema tab. Select the fields to include in the sync (e.g., email, phone, first_name, last_name) and click Update Schema.

   

   Note

   The schema defines the user data fields — such as email, phone, and location — that will be included in the exported contact list.

Map the Schema to Maropost

Navigate to the List Sync tab and click Map Schema under Maropost.

Select or Create a Maropost List

Select an existing Maropost contact list from the dropdown, or click + Create New List to create one.

If creating a new list, fill in the required list name and configuration fields.

Map Schema Fields

1. Use the + icon to map each CustomerLabs audience field to the corresponding Maropost field.

   

2. Enable the Subscribe checkbox to automatically add synced contacts to the Maropost subscription list.

   

Save and Download the Schema CSV

1. Click Save List and Schema to save the mapping.

2. Click Download Schema CSV to download the schema file — this will be used to configure the automated import in Maropost.

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Part 2 — Maropost Import Configuration

Open the Contact List in Maropost

In Maropost, navigate to Audience → Email Contact Lists and select the target list.

Configure an Automated Import

1. Click Import and select Automated Imports.

2. Upload the CSV downloaded from CustomerLabs and set the delimiter to Comma.

   
   

3. Configure the import settings:

   Field	Value
   Import Name	A descriptive name for the import job
   File Path	/uploads/<customerlabs_audience_name>/contacts.csv
   Subscribed	Set to Subscribed

   
   
   

4. Field mappings will auto-populate based on the CSV headers. Configure any custom field mappings as required.

   

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Part 3 — Activate the Sync

Return to CustomerLabs, open the audience, and navigate to the List Sync tab. Enable the Maropost toggle and click Instant Sync to begin the initial audience delivery.

Note

After the initial sync, the audience list will refresh automatically based on the refresh interval configured when the audience was created.