Customerlabs CDP Documentation

WooCommerce + CustomerLabs CDP Integration Guide

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WooCommerce Implementation Guide

Integrate CustomerLabs with WooCommerce to track events of your website visitors along with other parameters to effectively unify the customer profiles which helps to sync these to any tool in your martech stack to boost marketing effectiveness.

Follow these steps to start tracking events from the WooCommerce server

1. Sign-up for CustomerLabs account from customerlabs.com

2. Login to your WordPress account

3. Search for Plugin on the left panel in WordPress and search for “CustomerLabs ActionRecorder” and install the plugin.

Action Recorder Plugin

4. Now go to CustomerLabs App and copy the “Account ID” as shown in the image below

Copy Account ID

5. Paste the copied “Account Id” in the installed CustomerLabs plugin under “CustomerLabs App ID” as shown in the image below

Paste Account ID

6. Ensure you check all the required conversions to be tracked and collected by CustomerLabs CDP. It is suggested to check all the conversions for better marketing results and ensure to “Save” the settings as shown in the image below

Check all conversions

7. Go back to CustomerLabs App and select “I have installed the code” followed by “Allow URL” as shown in the image below

Click "I have installed the code"

For Facebook configuration

1. Log in to CustomberLabs

2. Click on destinations and select “Facebook”

Destination - Facebook

3. Copy your Facebook pixel id. And then continue with Facebook which redirects you to the Facebook page.

Copy FB pixel id

4. Authenticate Facebook and switch on the “server-side” send data

Authenticate Facebook

5. Now to set up the workflow → Setup Action workflow

Setup Action Workflow

6. Click on “enable all server-side callbacks and save changes

Note: Disconnect any direct integration from WooCommerce with Facebook pixel if you have integrated with Facebook via plugin

Enable server side callbacks

7. You have now implemented CustomerLabs to your website. 

If you’re still facing issues, get in touch with our team by clicking on the chat icon in the lower right corner. We will set up all your events for free

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