Customerlabs CDP Documentation
Sync the audience with LinkedIn
You can sync the audience created in CustomerLabs with LinkedIn as a customer list by creating a segment in CustomerLabs and syncing it with an existing list or a new list in LinkedIn Campaign Manager. Currently, you can send data to LinkedIn only as a customer list and not as an event.
Make sure you have completed the authentication of your LinkedIn account before syncing.
Hereโs how you can sync the audience with LinkedIn as a customer list:
1. Create a new segment with the desired events or user traits in CustomerLabs โ Go to โSchemaโ tab of the segment created.
2. Configure the Segment Schema as needed for the customer list to be created or synced in LinkedIn. Learn what is schema.

3. Now go to โList Syncโ tab and click on โMap Schemaโ for LinkedIn.

4. In the โList to syncโ tab, choose the audience list from the lists that are already created in LinkedIn or choose โCreate New Listโ and enter the name for the new audience list and click “Save List”

5. Once the audience list is selected or created, โCustom audience Infoโ will be displayed.

Note: If it shows โError Fetching dataโ, make sure to re-authenticate your LinkedIn account from Menu โ Destinations page โ LinkedIn.
6. Go to the โSchema Mappingโ tab after saving the list and map the segment schema with LinkedIn schema for the identifier and user traits that you have given in Step 2 by adding each schema using โ+โ button.
7. Once this is done, click โSave Schemaโ
8. Now turn on the toggle under โStatusโ for LinkedIn.
9. Click โInstant Syncโ to sync the list now.
10. Go to โConfigurationโ tab and set the โRefresh intervalโ as required โ Save Configuration
11. You can check the log for the segment from the โLogsโ tab and also the log for LinkedIn by going to โList Syncโ tab โ LinkedIn โ โShow Logsโ for the latest update that has happened.
Check if the audience has been created/synced
You can check whether the list has been created/synced with LinkedIn after 10-15 minutes if you have enabled โInstant Syncโ or after the refresh interval days set for the segment.
1. Go to LinkedIn Campaign Manager โ Plan โ Audiences โ Matched โ Check if the audience has been created under the same name as given in CustomerLabs or the existing list has been updated.
Audiences will be updated on a regular basis based on the refresh interval given for the segment in CustomerLabs.