Customerlabs CDP Documentation
Form submission tracking
Watch this video to track the form submit.
Track when users register for your services by filling a form with these steps. You can also skip to a video at the end of this section.
1.Login to your CustomerLabs account
2. Launch Action Recorder by clicking the icon
3. You will be redirected to your website and Action Recorder panel will open up
4. You can move the panel up or down by clicking the icon
5. Click on โRecord Actionโ to start recording
6. Select โUser registeredโ for Action Name and change the Action Type to โOn Clickโ
7. Then click on the downward pointing hand symbol to select the button you want to track
8. After selecting the button, click on โAdd to detailsโ to go to the next step
9. Next select the form fields that you want to track
10. To track User email, select โTextโ from the first dropdown and โuser_idโ in the next
11. Select โStringโ from the adjacent drop down and click on the downward arrow to select the form field
12. Select the field that tracks user name
13. After selecting the attribute the final information in the Action Recorder panel will look like this
14. Click โSaveโ
15. Repeat steps 10 to 13, based on the form field (Name, phone number or more) select a value from the drop down and assign each value as โUser traitsโ
16. Click โNext | Post-Action Triggerโ after youโve selected all the form fields
17. Enter the link of the form submission success page and click โSaveโ
18. Click โNext | Tracking Ruleโ
19. Select โCurrent pageโ and click โSaveโ
20. Click on โSave Actionโ to record the event
