Customerlabs CDP Documentation

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CustomerLabs + Google Sheets Integration

With Google Sheets, you can create, edit and collaborate, wherever you are. Free of charge. CustomerLabs Action Recorder can export your event data to Google Sheets with a single click without writing a single line of code.

1. Login to your CustomerLabs account

2. Navigate to the “Integrations” section on the home page and select it

3. You will be taken to integrations page

4. Search and select Google Sheets from the list

5. You will see a pop up screen

6. Click on “Subscribe” and then click on “Setup Google Accounts”

7. Click on “Add an account”

CustomerLabs CDP integration with Google Sheets settings.

8. Choose your Google account, that you would like to link with CustomerLabs.

9. The next step is where the CustomerLabs asks for permission to access your Google Account.

10. Click “Allow”. 

11. On allowing the permission, your chosen Google Account will appear under the Authorised Google Accounts section

Google sheets authentication with CustomerLabs CDP

12. You have now successfully integrated Google Sheets with CustomerLabs.

13. Now to the next part – Configure event headers and adding your events to Sheets

Configure Event Headers and Add your Events to Sheets

After setting up your Google Account with CustomerLabs (for Google Sheets). You need to Configure Events and Headers to map it’s properties associated with the headers.

Important Limitations:

Due to Google Sheets limitations, you can choose to send events which are limited to 1500/Hour.

Best Practices:

Avoid sending the events like page views, product views.

Part 1 – Choose an event to sync with the Sheets

1.1. Click on Configure Events and Headers from Google Sheets Customization Screen.

1.2. Select your preferred Google account to access your sheets.

1.3. Firstly, you need to choose an event which you would want to sync it with Sheets.

1.4. For the following example, I would like to choose “Removed from Cart” event

CustomerLabs CDP Google Sheets data integration

1.5 Choose a Google sheet where you’d like to send the event data.

Event sync with Google Sheets from CustomerLabs

1.6 Choose a worksheet name along with it (eg: Sheet 1). 

Event sync options showing the events shared to Google Sheets from CustomerLabs CDP

1.7 Once you are done with it click on “Add this event to the sheet”

Adding the event to Google Sheets from CustomerLabs CDP

Part 2 – Map event properties with the sheet headers

2.1. Add Headers on the Google Sheet for easier reference. (eg: Product Name, Price & Location)

Google Sheet showing the data flown into it from CustomerLabs CDP

2.2 Return to CustomerLabs Action Recorder customization screen and select event properties along with the associated sheet headers.

2.3 Click on Add mapping, once you are done with it.

Example showing all the product traits shared from CustomerLabs CDP to Google Sheet

2.4 Similarly, map all the event properties which you would want to appear on the sheet.

Part 3 – Test your Event data on Sheets

3.1. Open your website and click on the following event you have configured (eg: Removed from the cart).

3.2. Return back to Google sheets to check it. 

3.3 The event data of the performed event on your website should appear on the sheets. 

3.4 You have now successfully integrated Google Sheets with CustomerLabs. Now send your preferred event data to Google Sheets with CustomerLabs!

3.5 If you’re still facing facing issues, get in touch with our team by clicking on the chat icon on the lower right corner. We will set up all your events for free 🙂

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