Customerlabs CDP Documentation

Products Viewed Tracking

Tracking the product views can help in two ways. One, you can easily know which products your visitors are most interested in. Two, you will get much more context when you look into your 360 degree customer profiles. Follow the steps below to set it up for you store.

1.Login to your CustomerLabs account

2. Launch Action Recorder by clicking the icon 

3. You will be redirected to your website and Action Recorder panel will open up

4. You can move the panel up or down by clicking the icon

5. Click on “Record Action” to start recording

6. Select “Product Viewed” for Action Name or create a custom name if you wish

7. Change the Action Type to “Page view”

8. Click on “Add details” to proceed

9. Select the attributes you want to track, you can start with product name

10. Since your website will have multiple products you can skip the tedious job of creating this event for each and every product. Instead you can easily replicate this process by selecting the “Pick Common Selector” option

11. Now click on to go to your website

12. Select any product and go to its landing page to track

13. Since you have already selected the “Pick common selector” option, you will simply be able to track all your product clicks

14. Now click “Save” and click “Next | Post-Action Trigger” to proceed

15. Repeat steps 9 to 14, in case you want to track more attributes

16. You can skip the next step by clicking on “Next | Tracking rule”

17. Select pages where you need to track product clicks and click “Save” and “Save Action”

18. Now you are all set to track product clicks!

19. If you’re still facing facing issues, get in touch with our team by clicking on the chat icon on the lower right corner. We will set up all your events for free 🙂

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