Frequently asked questions
What is an event?
Event is the user's interaction that happens on your web page. Downloads, page views, ad clicks, button clicks, form entries, clicking a product or link - are all examples of events. With Action Recorder, you can track these events and share it with other tools.
What is a Source?
A source platform is one where you bring data from
What is a Destination?
A destination platform is one where you send data to
What is a Segment?
A segment is a group of users that you filter based on specific criteria
How safe is my data?
Security is at the heart of everything we do. Our cloud servers are located in data centres which have custom-designed electronic access cards, alarms, vehicle access barriers, perimeter fencing, metal detectors, and biometrics. They also have the best security audits and compliance in place. In short, it is very very tough for unauthorized personal to access your data.
What is it about the badge?
By adding the CustomerLabs badge in your website for more than 30 days, you can avail an extra 25000 events per month as a gratitude from us. Cheers!
What happens when I cancel my account?
As soon as you cancel your account, your account is deactivated. Your data is automatically archived and will be deleted within 30 days.