Are Your Reddit Ads Really Converting? Most marketers have no idea how many conversions Reddit actually drives.
Between privacy restrictions, cookie limitations, and ad-blockers, your conversion data is likely incomplete. That means your Reddit campaigns may look under-performing when, in reality, they’re driving valuable customers.
By the end of this guide, you’ll know exactly how to:
- Set up Reddit’s CAPI through CustomerLabs in minutes.
- Improve attribution accuracy and match rates.
- Sync high-intent audiences for smarter retargeting.
- Debug, test, and monitor conversions like a pro
Let’s get started.
Why Conversion Tracking on Reddit Matters?
Reddit is a unique advertising playground.
Unlike mainstream platforms where users scroll mindlessly, Redditors actively seek answers, product recommendations, and authentic discussions. That intent makes Reddit one of the most powerful yet under-utilized ad platforms for brands; if you can measure it correctly.
Here’s why conversion tracking is mission-critical:
Reddit’s buyer journey is longer and community-driven.
Users might see your ad, discuss it in a thread, and convert days later — meaning last-click attribution alone can’t capture true value.
Cookies and browser tracking are unreliable.
Safari’s ITP, Chrome’s upcoming changes, and ad-blockers can erase up to 30–40 % of pixel-based data.
In short: with proper conversion tracking, every click, signup, and purchase gets the credit it deserves.
Let’s jump right into how you can track conversions.
What Are the Two Ways to Track Reddit Conversions?
When it comes to Reddit Ads conversion tracking, marketers have two main tools at their disposal: the Reddit Pixel and the Reddit Conversions API (CAPI).
While both aim to measure conversions, they work very differently under the hood.
Reddit Pixel vs Reddit Conversions API (CAPI): Which One Should You Use?
Option 1: Reddit Pixel – The Classic, But Limited Method
The Reddit Pixel is a browser-based tracking script that fires when a user performs an action on your site like adding a product to cart or completing a purchase.
Pros:
- Quick to install (just paste a snippet of code).
- Works well for basic event tracking (PageView, AddToCart, Purchase).
- Provides instant visibility inside Reddit Ads Manager.
Cons:
- Depends on third-party cookies, which are often blocked by browsers.
- Ad-blockers can prevent pixel fires.
- Doesn’t capture all server-side or cross-device conversions.
- Data can be lost if users browse privately or delete cookies.
In short: the Reddit Pixel is great for basic visibility, but not enough for marketers who want complete and reliable attribution.
Option 2: Reddit Conversions API (CAPI) – The Reliable Future
The Reddit Conversions API (CAPI) sends events directly from your server to Reddit’s servers, instead of relying on browser data.
This means you can track every conversion even when cookies fail or users are on restricted browsers.
Pros:
- Immune to browser cookie loss or ad-blockers.
- Provides higher data accuracy and attribution reliability.
- Enables Enhanced Conversion Tracking (hashed user data like email, phone).
- Helps optimize for real business outcomes; not just clicks.
Cons:
- Requires API setup, tokens, and mapping, which can get technical.
- Needs regular maintenance if configured manually.
Which One Should You Choose?
The best approach isn’t either/or; it’s both.
Reddit recommend this duo as a best practice for better conversions
Use the Reddit Pixel for quick visibility in your Ads Manager and pair it with the Reddit CAPI for reliable server-side accuracy.
This hybrid setup ensures no event goes untracked and gives you a more complete picture of your ad performance.
Now, let’s look into the setup, how to integrate your pixel and CAPI on Reddit with simple quick steps
How to Setup Reddit Pixel and CAPI Configuration via CustomerLabs?
Requirements:
- Admin access to CustomerLabs Dashboard
- Admin access to Reddit Business Account
- Access to Reddit Ads Manager (with Events Manager permission)
Step 1: Connect Reddit as a Destination
- Log in to your CustomerLabs Dashboard.
- From the left menu, go to Destinations → All Destinations → Reddit.
- A dialogue appears, Click “Configuration Settings”.
Step 2: Authenticate Your Reddit Account
- Authenticate your Reddit Account. A Reddit login pop-up will appear. Sign in with your Reddit Business Account credentials.
- Approve access to CustomerLabs by clicking “Allow” to manage your connection.
Step 3: Integrate Your Reddit Pixel
- A first dailogue box, appears select your Business Account, the relevant Ad Account.
- Next, Integrate your Reddit Pixel, choose the exact pixel that you want to connect.
- Remember: Reddit does not support multi-pixel integrations for a single site, hence only one Reddit destination can be synced.
- Once authenticated, CustomerLabs will confirm the connection and automatically sync your Reddit Pixel ID
Now, move to the server-side setup to ensure no conversion gets lost.
Step 4: Connect Conversions API Token
- Log in to Reddit Ads Manager.
- From the left panel, open Events Manager → Conversions API.
- Click Generate Token → name it (e.g., “CustomerLabs CAPI”).
- Copy the generated token.
- Return to CustomerLabs → Reddit Integration Settings.
- Paste the token into the Conversions API Token field.
- Click Save Configuration to activate the CAPI connection
Now you have successfully connected to your pixel and conversions API via CustomerLabs.
Next, let’s map the event across Reddit and CustomerLabs
Step 5. Map Event Fields
To make sure Reddit receives the right parameters, double-check the event-field mappings.
- Go to Advanced Settings in the Reddit Integration tab.
- Review CustomerLabs event names and Reddit parameters side by side.
- Map accordingly – for example:
- CustomerLabs Email → Reddit Email_ID
- CustomerLabs Phone → Reddit Phone_Number
- Save your mappings.
Be very mindful while mapping the events, because if you make a small minor mistake, even missing an underscore, your tracking will take a hit.
Step 6: Enable Enhanced Conversion Tracking
Enhanced Conversion Tracking improves event match-rates by sending hashed user identifiers (like email or phone) to Reddit securely.
- In CustomerLabs, toggle Enhanced Conversion Tracking → ON.
- Confirm that you’re collecting consented first-party identifiers (per Reddit’s privacy guidelines).
- Save changes.
This helps Reddit identify users who engaged with your ads but converted later- boosting campaign optimization.
Step 7: Enable Limited Data Use (LDU)
If your business targets audiences in U.S. states with data-privacy laws:
- Turn ON the Limited Data Use (LDU) toggle in CustomerLabs.
- CustomerLabs will automatically handle Reddit’s privacy compliance for those users
Now, you are all set with your conversion tracking for Reddit ads. Next, verify your setup
If you wish to sync the first-party audience segments in CustomerLabs and sync these audiences with Reddit easily, read more.
Verify and Test Your Setup
Check the CustomerLabs Setup
- In CustomerLabs, go to Destinations and Reddit, check the connection status should appear “Connected” with that tick mark on the side
Note: If you did not see them connected, then re-authenticate your ad account again.
Test Events from CustomerLabs
- In Reddit Ads Manager → Events Manager, confirm the event appears under your linked Pixel.
- Use the event logs to verify correct firing and deduplication.
Note: It may take a few minutes for Event delivery and to appear in Reddit’s Events Manager.
Conclusion
Reddit is no longer a niche ad platform.
With CustomerLabs 1PD Ops, you can make this best practice reality, without writing a single line of code. From reddit pixel setup to server-side CAPI integration, field mapping, enhanced conversions, and audience syncing, everything is automated and privacy-compliant.
So, if you’re serious about scaling your Reddit Ads, stop relying on incomplete browser data.
Start using server-side tracking with CustomerLabs. And turn every Reddit click into measurable, attributable revenue.
Ready to fix your Reddit Ads attribution once and for all? Book a demo or get started by reddit ads conversion tracking setup for free
