Join the top 1% adopting First-Party Data Ops to scale with better signals, cleaner attribution, and higher revenue.
For Small Business
Feature Highlights
For Agencies
Feature Highlights
For Fast Growing Agencies
Feature Highlights
Add more monthly tracked events as your traffic grows. Billed at $25 per month for every extra 500K events.
Connect and manage more customer data sources across your marketing with flexible source expansion. Billed at $50 per month for every 5 Sources.
Send customer data to additional marketing, and engagement platforms with scalable destination add-ons. Billed at $50 per month for every 5 Destinations.
Create more customer segments for personalized audience targeting, & journey optimization. Billed at $50 per month for every 5 Segments.
Track events on your own first-party domain to improve match rates and reduce signal loss from browser restrictions. Billed at $29 per month.
Includes up to 4 man-hours for custom tracking setup and onboarding support. We help define funnel tracking logic and implement GTM tags, triggers, or related scripts. Recommended add-on for custom-built websites or platforms without native integrations. Tracking sheet included.
Handling brands across health & wellness, eCommerce, and ticketing businesses, cross-domain conversion tracking was always a major challenge. CustomerLabs became a lifesaver by helping us build a strong first-party data infrastructure. From accurately tracking conversions across domains to seamlessly activating data across ad platforms, everything became far more reliable, clean, and efficient.
CustomerLabs helped us save a high-revenue health & wellness brand overnight and scale eCommerce brands across categories. The platform made conversion tracking and first-party data activation smooth, reliable, and easy — without complications or heavy technical dependency.
CustomerLabs 1PD Ops Platform made our onboarding effortless with complete setup support and regular Google Meet sessions. The platform helps us track customers, gain audience insights, and build precise segments based on actions like add-to-cart, purchases, and page views. These segments seamlessly sync with Meta, TikTok, and Klaviyo—making targeting and integrations incredibly smooth for our Shopify store.
CustomerLabs 1PD Ops Platform made server-side tracking, offline conversions, and CAPI integration seamless, significantly improving our data quality and ad performance. Setup was incredibly fast—15 minutes to get started, integrations within an hour, and just a day for data layer implementation. With strong customer support and wide integrations across CRM and ad platforms, it's an easy 10/10 recommendation.
I like that CustomerLabs 1PD Ops Platform has a lot of data available. It helps me unify data coming inbound from different platforms and also allows me to share the data back to different platforms where required. The initial setup was very easy, and the account managers helped set it up in an instant.
FAQ
Most teams already have CAPI live. The real question is whether the platform is learning from the right purchase signal.
What if I cancel within the 14-day trial?
No worries. We don't ask for your card upfront. We scope your use case before signup itself, so the 14 days is purely for data audit, data ingestion, and activation. Results typically come after this configuration phase, based on your specific use cases.
Where is my data stored?
Your data can be stored in your choice of region across 7 hosting locations on GCP. You can choose to store it in the United States, European Union, United Kingdom, India, Singapore, Australia, or the Middle East. You select the region during onboarding based on your compliance and latency needs.
What are sources, events, and destinations?
Sources are where your first-party data comes from — your website, mobile app, CRM, offline systems, POS, Excel/CSV sheets, or any custom source. Events are the user actions and signals captured from those sources: page views, add to cart, form submits, purchases, signups, and custom conversions — the same shape as "events" in Meta Events Manager or "key events" in GA4. Destinations are where we send the enriched data — ad platforms like Meta, Google, TikTok, Pinterest, your CRMs, warehouses, and any third-party endpoint you configure.
Is CustomerLabs privacy compliant (GDPR, HIPAA, CCPA)?
Yes. CustomerLabs is built to comply with all major data protection laws, including GDPR, UK GDPR, Swiss FADP, CCPA/CPRA (and other US state privacy laws), and HIPAA when handling PHI.
What happens when I cancel my account?
When you cancel, we immediately offboard you, clear all the data stored in our systems, and revoke all accesses. We have a safe, structured offboarding process so your data isn't sitting around after you leave.
How is estimated pricing calculated?
You can roughly estimate the pricing by picking the count of events from your Meta Events Manager for the last 30 days, or the sum of key events from GA4 for the last 30 days. On top of this, some system-generated events for first-time visitors and returning users will be added, which will improve your campaign performance and attribution.
Is there a personalised account manager to help brands implement newer strategies?
Yes. Every account gets a dedicated account manager who helps you implement newer 1PD strategies and use cases as your marketing needs evolve.
What does "Solution Support Engineer cost" mean?
This applies purely based on complexity. Default integrations are included — this covers CRMs like Salesforce, HubSpot, GoHighLevel and others; ecommerce platforms like Shopify and BigCommerce; and most destinations like Meta, Google, TikTok, and the rest. For anything custom that involves technical engineering support from our team, we bill $250 (4 man-hours) to help with the setup.
Do you offer discounts?
Volume-based discounts may apply for tracking above a certain event threshold. If you want to discuss custom pricing, write to us at [email protected] and our team will work it out with you.
What if I cancel within the 14-day trial?
No worries. We don't ask for your card upfront. We scope your use case before signup itself, so the 14 days is purely for data audit, data ingestion, and activation. Results typically come after this configuration phase, based on your specific use cases.
Where is my data stored?
Your data can be stored in your choice of region across 7 hosting locations on GCP. You can choose to store it in the United States, European Union, United Kingdom, India, Singapore, Australia, or the Middle East. You select the region during onboarding based on your compliance and latency needs.
What are sources, events, and destinations?
Sources are where your first-party data comes from — your website, mobile app, CRM, offline systems, POS, Excel/CSV sheets, or any custom source. Events are the user actions and signals captured from those sources: page views, add to cart, form submits, purchases, signups, and custom conversions — the same shape as "events" in Meta Events Manager or "key events" in GA4. Destinations are where we send the enriched data — ad platforms like Meta, Google, TikTok, Pinterest, your CRMs, warehouses, and any third-party endpoint you configure.
Is CustomerLabs privacy compliant (GDPR, HIPAA, CCPA)?
Yes. CustomerLabs is built to comply with all major data protection laws, including GDPR, UK GDPR, Swiss FADP, CCPA/CPRA (and other US state privacy laws), and HIPAA when handling PHI.
What happens when I cancel my account?
When you cancel, we immediately offboard you, clear all the data stored in our systems, and revoke all accesses. We have a safe, structured offboarding process so your data isn't sitting around after you leave.
How is estimated pricing calculated?
You can roughly estimate the pricing by picking the count of events from your Meta Events Manager for the last 30 days, or the sum of key events from GA4 for the last 30 days. On top of this, some system-generated events for first-time visitors and returning users will be added, which will improve your campaign performance and attribution.
Is there a personalised account manager to help brands implement newer strategies?
Yes. Every account gets a dedicated account manager who helps you implement newer 1PD strategies and use cases as your marketing needs evolve.
What does "Solution Support Engineer cost" mean?
This applies purely based on complexity. Default integrations are included — this covers CRMs like Salesforce, HubSpot, GoHighLevel and others; ecommerce platforms like Shopify and BigCommerce; and most destinations like Meta, Google, TikTok, and the rest. For anything custom that involves technical engineering support from our team, we bill $250 (4 man-hours) to help with the setup.
Do you offer discounts?
Volume-based discounts may apply for tracking above a certain event threshold. If you want to discuss custom pricing, write to us at [email protected] and our team will work it out with you.